Delivery & Returns

🚚 Delivery
Q: How quick is delivery?

A: 6-8 Weeks from order, as all of our sofas are made to order to ensure quality. As all sofas are handcrafted in the U.K.

Q: Is delivery free?

A: Local delivery (within 70 mile radius of Wigan) is completely free.

Q: Do you bring the sofa inside?

A: Yes — we’ll bring it into your home and set it where you want it. If you’ve got stairs, tricky doorways, or a narrow hallway just let us know so we’re prepared.

🔄 Returns & Guarantees

Q: What if I don’t like the sofa once it arrives?

A: No stress - Contact us within 24 hours of delivery. As long as it’s still in its original condition, we’ll sort a refund & collect the sofa from you.

Q: Is there a warranty?

A: Yes, every sofa comes with a 12-month manufacturer’s fabric & interior warranty & 10 years frame warranty for peace of mind.

We strongly recommend that you double-check measurements, the space in your room, and colour schemes before making your purchase. However, if you’re not completely happy with your sofa, we’ve got you covered. We offer a FREE RETURNS policy if the sofa doesn’t suit your taste or style. Just contact us within 24 hours of receiving the sofa, and you’ll receive a full refund, including your delivery charge, on the day of collection.